Email Configuration

How to configure and access your email inbox

Click any link below to access a configuration guide for your email configuration

Webmail

  • Send/receive email via your web browser.
  • Access your webmail at https://webmail.yourdomain.com
  • Login with your full email address and password
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iPhone iOS

Toggle the settings below to set up your iPhone or iOS device (iPad) etc.

iOS Settings

Step by step for setting up an IMAP account on iOS.

  • Click on Settings
  • Click on Mail, Contacts, Calendars
  • Click on Add Account
  • Click on Other
  • Click on Add Mail Account
  • Inform the following
    • Name - The name you want on your outgoing email
    • Email - Your full e-mail address
    • Password - Your password
    • Description - A description for your account
  • Click on Next
  • IMAP is selected by default
  • Under Incoming Mail Server, enter as below:
    • Host Name - imap.emailarray.com
    • User Name - Your full e-mail address
    • Password - Your password
  • Under Outgoing Mail Server, enter as below:
    • Host Name - smtp.emailarray.com
    • User Name - Your full e-mail address
    • Password - Your password
  • Click on Next
  • Click on Save
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Android

Toggle the settings below to set up your Android device.

Android Settings

Step by step for setting up an IMAP account on Android's native mail app.

  • Press the device's Menu button.
  • Tap Settings.
  • Click on Accounts
  • Click on Add account.
  • Click on Email.
  • Enter your full e-mail address and password.
  • Select if you want to send e-mails using this account by default
  • Click on Next
  • Click Manual setup.
  • In account type, choose IMAP account.
  • Android will automatically use imap.yourdomain.com and smtp.yourdomain.com as hosts, which is OK
  • Username field has to be changed to your FULL e-mail address
  • Click on Next 3 times in a row, note that on the last page you can setup specific details such as interval for checking mail
  • On the last page, Android gives you the option to change the friendly name and also Your name, as it appears to recipients.
  • Click on OK to finalize the procedure.

If you want to setup IMAP with SSL, after clicking on Add account > Email and typing in your e-mail and password, fill out the hostnames as per below.

  • IMAP server - imap.emailarray.com
  • Security type - SSL or SSL/TLS
  • Port 993
  • SMTP Server - smtp.emailarray.com
  • Security type - SSL or SSL/TLS
  • Port - 465
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Outlook

  • Autodiscover will make the process easy and automated!
  • If manual set up choose to add a new account and type is IMAP
  • If you get an error "This email address has already been added."
  • Visit this article "Microsoft Outlook 2016/365 - Workaround"
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Servers and Ports

Basic settings, follow More detail for additional port settings

  • Incoming server imap.emailarray.com Port 143
  • Outgoing server smtp.emailarray.com Port 25

Pop3 is available but not recommended. All email will be downloaded to one device

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Questions?

If you have additional questions or need support send us an email

support (at) cyberinnovation.com or use our support form

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